IRCTC Downtime notification 1st October 12 Am to 6 Am

Due to maintenance activity at IRCTC end,  Train Bookings and Cancellations are not be available on ConfirmTkt for intervening night of  30th September & 1st Oct 2021  (00:00 to 06:00  (06 Hrs.)

For any urgent support
Email us at

Or call us at 08068243910

ConfirmTkt Support

Note to all ConfirmTkt Users from our CEO

Dear ConfirmTkt User,

First of all I would like to thank you all for being at home today. We understand the situation that most of you are worried about your travel plans. It is very uncertain period and our priority is to give you complete support.

We have noticed a sudden surge in call volume past one week. Some of you would have experienced delay in our assistance with direct call support. We are extremely sorry for any inconvenience caused. Our product and customer support team are working hard to resolve all the issues. You can also mail us at

As per recent notice all trains till 31st march are cancelled. We noticed that many users try to cancel train tickets even though trains are cancelled or try to call our customer care for the same. We would like to assure you that tickets will be auto cancelled and refund will be processed in 7-10 working days. For any refunds please wait for 7 working days. Refund should be credited to your payment mode by then.

Current situation is evolving and we are waiting for directives from government from time to time. We request everyone to refrain from any nonessential travel at this moment. Please stay at home and stay safe.

We would like to thank you for choosing ConfirmTkt for your train travel. Over the past 5 years with your trust, our userbase has steadily grown to 1Crore+ and booking more than 5 lakh train tickets every month. Our team will continue to build awesome product features for you. Hoping to see you soon once situation becomes normal.

Dinesh Kumar Kotha
Co-founder & CEO,

No Concession for Senior Citizens starting 20th March 2020

In view of health advisory issued regarding COVID-19 and to
discourage passengers from undertaking non-essential travel,
Competent Authority has decided to remove concession on PRS Ticket (Railway ticket booking)
with except to: Divyangjan

Concession removed:  senior citizen with effective from 20.03.2020.

Please plan accordingly. For any queries you can reachout to our support


Phone: 08068243910

Introducing Free Cancellation on Train tickets!

Glad to introduce that in latest version 7.2.3 you can opt for free cancellation option.

Get Full Refund on Tatkal Tickets too!!

For the first time ever you can get full refund even on tatkal ticket cancellation. 

Customer need to pay a nominal fee per passenger and can cancel the ticket anytime 4 hours before scheduled departure/chart preparation whichever is earlier and can get full refund.

On cancelling a confirmed tatkal ticket on irctc you will receive zero refund where as on ConfirmTkt you will recieve full refund on opting free cancellation.

Now you dont need to worry about increased cancellation charges.

Example: If you cancel a confirmed ticket 5 hours before your journey on irctc you will lose 50% of fare as cancellation charges. Whereas on ConfirmTkt you will get full amount 

Always choose free cancellation option while booking a ticket and be assured that you will get full refund.

Download app now

Confirmtkt Version 7.0 – More ways to get confirmed ticket, Voice enabled Train Search and more

Dear ConfirmTkt users,

We have released some exciting updates in latest version. Below is the round up

New Same train alternates will boost confirmation chances for your journey

Originally WL17 -> After alternates- Available

Same train alternates help increase confirmation chances of a route which already has waitlisted train(s) by showing you suggestions

which include booking trains for different combination of stations and then boarding/deboarding at stations of your choice. While there

were already 4 types of same train alternates which gave intelligent suggestions to boost confirmation chances, we have added 2 more

types to give even more options to the user

  1. Overlapping Alternates
    1. For example as shown in the image above,if you are going from Bangalore to Chennai and you are unable to find tickets,
      you can perhaps book from Bangalore to Mukundaraya-Purm and Katpadi to Chennai in the same train and swap seats at Katpadi
  2. Multiple classes alternates
    1. There can be cases where you may not be getting a ticket in the same class all through the journey but may get a confirm tkt if you ,
      for example, change class from CC to 2S mid way through the journey as shown in the image

Voice Search (Beta)

Confirmtkt has just launched Train search via Voice. You will now be able to search for trains by clicking on voice icon on the home screen

of the app and speaking your query. You can for example speak कल बंगलौर से चेन्नई तक की ट्रेनें This is available to some

users already and will be progressively made available to more users progressively as we improve the experience .

Update the app now to checkout the Voice feature

Crossed 25 lakh train tickets booked on the platform

We have launched train ticket bookings on ConfirmTkt in March 2018 and so far we have booked more than 25 lakh train tickets on the platform.
That is equivalent to around Rs 2500000000 worth of bookings. We thank everyone for the support. Congratulations to ConfirmTkt users
for this important milestone. For users who are counting zeros, it is 250 Crore worth of tickets. 🙂

We also had a fun filled FAN Meetup in Bangalore

Expect more Meetups in other cities. You can request one in your city. Mail us at

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Other updates

  1. We have updated prediction model. With higher accuracy you have higher chances of getting a confirmed ticket

  2. You can also book APSRTC bus tickets on ConfirmTkt

  3. You can use your wallet balance now for electricity bill payments also on ConfirmTkt

  4. Please note that our support number is now changed to 08068243910


1. Use code FESTIVAL for minimum 4% off on bus tickets. Also get 300 cashback if you pay with PayPal for the first time
2.​ Zero charges on Train ticket booking for first time users using PayPal.​​

ConfirmTkt team

Use ConfirmTkt bot to book train and bus tickets

We are pleased to announce the launch of version 1 of our chat platform.

You can access the bot using following link

It is easy to use. Answers all your queries regarding bus and train bookings.


“Show me trains from bangalore to hyderabad”

“Show me buses to Mumbai”

“Buses from Mumbai to Pune next friday”

Lists down all possible options as below

You can also filter/sort these buses.
On clicking book now it redirects you to choose seat and make the payment as below

You can use any of the payment methods to complete the booking.
Feel free to mail us at for any issues.

We hope you will have a wonderful booking experience.

How to use Vikalp option on ConfirmTkt

What is Vikalp Scheme?

‘Vikalp’ literally means option so under Vikalp scheme, each passenger has an option of choosing upto 7 trains as an option or backup to currently selected train where a passenger may be waitlisted. Departure of these trains could be after 30 minutes to upto 72 hours of the original train.

For example you booked your ticket on IRCTC website and your ticket was wait listed when the chart was prepared. Under Vikalp scheme, your ticket can be allocated to the next available train, which is going towards the same direction in any class equivalent or higher then the class you booked in previously. So you could get upgraded to 3AC from SL.

How to Book Vikalp on confirmtkt?

1) Book the train ticket , like you normally would

Click on “Opt Vikalp” option just below ticket details in above screen

2) Select all the train options , you are interested in

3) Click Submit and your Vikalp options are selected

You can go to your bookings to see the trains you have opted for

Download ConfirmTkt app now

IRCTC Downtime on 7th January

Due to maintenance activity, booking, enquiry & cancellation  services won’t be available from 23:45 hrs of 6-Jan-19 to 06:00 hrs of 7-Jan-19.

Booking,cancellation services on ConfirmTkt will be down during above timings. For any urgent issues please reach out to us over email to For ticket cancellations reach out to

How to Book a Train or Coach on IRCTC

Users can book a Coach or full train for occasion or event through filling form in or through chief reservation officer at the nearby station.


Booking period: FTR registration can be done maximum 6 months in advance and minimum 30 days prior to journey date.

Booking Information: User will provide the booking type, journey details of coaches, and route. After submission of the request, user will get a reference number and registration amount to be paid. user will pay the registration amount against provided reference number to get FTR number. Payment of registration amount must be received within 6 days (including FTR request submit day). After 6 days, FTR Reference Number will be flushed and user will be required to follow the above mentioned process again to book coach/train.

Coach Booking: User can book maximum 10 numbers of coaches on FTR in a single train in one tour program.

Train Booking: User can book maximum 24 coaches in FTR train including 2 SLR coaches as mandatory.

Refund process: In case of cancellation, either by user or by Railway, refund will be processed as per existing manual process through Chief Commercial Manager (PM) of the concerned Railway.

 Registration Amount:

Coach Booking: Registration amount for booking of a coach up to 7 days of tour journey period is Rs. 50, 000/- per coach. Beyond 7 days of tour journey period, additional Rs. 10, 000/- per day/per coach will be payable and added in the registration amount.

Train Booking: Registration amount for booking of a train, for minimum of 18 coaches (including minimum two SLR coaches) and up to 7 days of tour journey period is Rs. 9,00,000/-. Beyond 18 passenger coaches, additional Rs. 50,000/- per coach will be added in the registration amount. For tour period beyond 7 days, additional Rs. 10, 000/- per day per coach will be added in registration amount.

Even for booking of a train with less than 18 coaches, registration amount for 18 coaches as minimum will be charged.

The above amount may change in case of any revision by Ministry of Railways from time to time.

Registration of coaches/trains does not guarantee allotment of coaches/trains. This will be subject to the operational feasibility and availability of coaches.



Now you can book IRCTC train tickets on you favorite app ConfirmTkt